From: route@monster.com
Sent: Wednesday, November 2, 2016 9:48 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Lan Sec
This resume has been forwarded to
you at the request of Monster User xapeix03
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Sean Viehweg Professional
Summary An A+
Certified Technician with more than 15 years of working experience in
providing hands – on and phone support for their IT needs ranging from
Printing issues, Microsoft Live Meeting issues, Blackberry, Microsoft Office
user issues, RSA token lockouts, resetting passwords, setting up email
address, adding users to Group Policies, resetting Microsoft Exchange
account, troubleshooting for windows XP to current include Network LAN, WAN
and Active Directory Administration. Tests and images desktops and laptops,
maintain, analyze, and troubleshooting software and computer peripherals,
sets up, configures and adds all hardware. Expert with PC’s and Windows.
Basic skills with Mac OSX. Skilled with Adobe products CS6-CC 2015 with
emphasis in After Effects and Premiere Pro. Technical
Skills MS-DOS,
Microsoft Windows (all variants), All Microsoft Office products and other PC
software Some basic
troubleshooting skills and installations with MAC OSX. TCP/IP
protocols, such as the Internet Protocols, Domain Name System (DNS) or
Dynamic Host Configuration Protocol (DHCP) and static protocols Port priority
for such applications as VoIP and Video Conferencing WAN and LAN
environments to include setting up new subnets to facilitate additional
employees or special privileges to other users Department of
Veterans Affairs – SCCM and Active Directory Security
updates Electro-mechanical
and electronic assembly, Hybrid-Circuits, High and Low Power Lasers Experienced
reading schematics and blue prints Mil-spec
certified in soldering and specifications Board
stuffing, thermal testing, and data collection Computer
graphics creation, compositing, video editing, and Internet streaming Education B.S Laser
Optics Engineering Technology, Oregon Institute of Technology, Oregon (2000 –
2003) Continuing
under-graduate studies Strong
emphasis in mathematics as it pertains to photonics and the behavior of light Thick and thin
lens optical systems, UTC coatings Reflection,
Refraction, and birefringence Properties and
behavior of light in modern technology Snell's Law
and others (Programmed cancelled into second year) B.S.
Telecommunications Management, DeVry, Fremont CA (1999 – 2000) Required
underlying mathematics and networking technology, protocols, and computer
system architecture A+
Certification (Changed Majors and transferred to OIT) A.S.
Administration of Justice, Irvine Valley Community, Irvine CA (1985 – 1987) Aspects of
Administration of Justice from crime detection through criminal appeals,
using case law, statutes, public administration, philosophy, psychology, and
other academic fields as the basis of study 832 PC
certifications Certification A+
Certification (DeVry Institute of Technology) Professional
Experience HCL America –
BD Medical (April 4, 2016 – Present) -Internal Desktop support -Imaging of systems, Resolving client side issues
in Remedy Ticketing System - Hardware installations, network
troubleshooting, Active Directory additions and removals. -SCCM and WMI Troubleshooting -A/V Conferencing ASM Research -
Salt Lake City, UT Tier 2 Support
(Cyber) (August 2014 – December 2015) ×
VA Public Trust Security clearance ×
Continuously identify and remediate security
deficiencies on VA’s network infrastructure, database platforms utilizing
SCCM ×
I was part of a 17-man team assigned to Region 1
which consisted of 85,000 networked computers ×
We would receive reports of what systems were
lacking various security Microsoft patch updates, old or unauthorized
software removals, printer firmware updates, checking AD status and groups ×
Worked with active directory and exchange server
to create and manage user credentials, creating policies, using GPO to deploy
updates like windows ×
Supported remediate software/hardware version
vulnerabilities and keep on top of changes to the environment that contains
86,000 SCCM clients ×
While working for the VA, our work environment
was entirely Citrix based ×
Within the Citrix environment was all the
applications that we would use ×
Required to independently diagnose and evaluate
computer hardware / software inventory problems to determine root cause of
malfunctions and repair ×
Implemented The Veteran Affair’s configuration
management controls to ensure VA systems have appropriate security baselines
and up-to-date vulnerability patches ×
Provided PC support in both public and private
uses ×
Setup and configured many LAN’s for both small
business and for the Military consisting of over 250 nodes. (That was done on
both Windows NT 3.51 and NT 4.0. ×
Setup and installed several servers under
contracts for both Wells Fargo and Key Bank alone with dozens of teller
station systems ×
Used MS Outlook as my home email client and
Outlook 365 and older in corporate environments ×
Used Active Directory for many years but
depending on my access level at the employer, I did not always have admin
rights to modify, only browse and in those cases, I would have to create a
trouble ticket to have a specific account modified ×
Researched and developed solutions to newly
identified and unresolved issues ×
Installed patches to address security
deficiencies Unisys –- Salt
Lake City, UT PC Support
Analyst (June 2013 – July 2014) ×
Provided PC support on various accounts.
Financial and Government Institutions ×
Phone / remote service support for multiple
clients and Remedy Ticketing systems when immediate solutions were not
available ×
Diagnosed and corrected issues via Remote Support
from clients or escalate ticket through various ticketing systems. VPN,
Citrix, and other applications. Various Ticketing systems. ×
Assigned to multiple accounts. American Red
Cross, Capital One, AARP, and a few other accounts ×
Provided phone support for their IT needs ranging
from Printing issues, Microsoft Live Meeting issues, Blackberry, Microsoft
Office user issues, RSA token lockouts, resetting passwords, setting up email
address, adding users to Group Policies, resetting Microsoft Exchange
accounts, etc. ×
Performed troubleshooting for windows XP to
current include Network LAN, WAN ×
Supported Active Directory Administration Advantage
Technical Resources – Salt Lake City, UT Production
Operator for Varian Medical Systems (April 2012 – February 2013) ×
Assemble various X-Ray Tube models for
CT-Scanners ×
Provide QA/QC of vendor sub-assemblies ×
Perform electrical testing of completed units ×
Work with management to streamline and implement
efficiency changes Insight Global
– Salt Lake City, UT Field
Technician – (Contract Position) (October 2011 – March 2012) ×
Installed PC’s and Servers for Key Bank, Wells
Fargo and New Your Life branch field offices in the Salt Lake City area ×
Provided daily technical support for email,
network, connectivity, telecommunications, peripheral equipment, and system
maintenance Lake Forest,
CA. & Murray, UT Geek Squad
Agent (September 2006 – September 2011) ×
Diagnosed and repaired customer PC’s, all types
and configurations ×
Used virtualized app tools to provide service for
clients with internet connectivity ×
Managed Active Directory ×
Provided local and remote desktop support on
Windows 98, 2000, XP, LINUX, Citrix Metaframe servers, Win terminals
(hardware and software) in an Active Directory environment ×
Data backups and manage files ×
Data recovery ×
Implemented daily and productivity trackers.
Measured results ×
Customer interfacing, sales, and tendering
currency ×
Customer relations sales and service World
Championship Full Contact, Hyde Park, UT CTO – Chief
Technology Officer (Startup MMA Company) (June 2009 – March 2013) ×
Defined company streaming protocols for live and
VOD based adaptive video streaming ×
Outlined required server configurations and
interfaced with CDN (Content Delivery Network) ×
Prepared all video graphics promotional and event
footage, and event posters ×
Assisted with company growth strategy plan and
marketing ×
Supported Social networking California
Men’s Colony, San Luis Obispo, CA MS Access
Database Manager (2004 – 2006) ×
Managed a Microsoft Access 2002 database with
over 65,000 lines of code ×
Created forms, reports and queries based on needs
as they arose ×
Provided technical support to office staff U.S. Army,
Continental United States and Foreign Service Military
Police 95B Honorable Discharge – Secret Clearance (September 1989 – February
1998) ×
Responsible for providing support to the
battlefield by conducting area security, police intelligence operations,
internment and resettlement, maneuver and mobility support, and law and order
operations ×
Protected lives and property on Army bases by
enforcing military laws and regulations, as well as controlling traffic,
preventing crime and responding to emergencies ×
Combat Tour- Desert Shield / Desert Storm,
Bosnia, Honduras and Europe ×
Field maintenance of battalion PC’s, laptops,
network, and servers, and military vehicles ×
Assisted in the construction of a satellite
interface between Bosnia and the Pentagon, Washington, D.C. ×
Earned various awards for excellent service ×
Provided personal protection support for two U.S.
Presidents ×
While deployed to Bosnia and Herzegovina, assisted
in the command Intranet construction covering two city blocks and consisting
of in excess of 250 workstations and several servers for the 1st Armored
Division Command. Built satellite link to the Pentagon for S1 War Crimes
documentation in Real-Time Laser
Machining Center, San Jose, CA Laser Operator
/ Company IT Manager (1999 – 2000) ×
Constructed NT based network consisting of one
server, print and file servers and ten workstations ×
Rebuilt three Anorad multi-axis controllers ×
Constructed and maintained company website ×
Provided e-mail and Internet access over the
network via proxy, software installations and support ×
Setup, programming and production runs on a
Mitsubishi 5Kw CO2 sealed laser Independent
Contractor, Northern and Southern California, CA (1984 – 1999) Worked various
contract positions performing technical duties such as: ×
Layout for Hydrogen gas analyzer for Silicon
Doping ×
Assembled Hybrid circuits under a microscope ×
Tuned band pass filters ×
Board stuffing and cable assembly ×
Built assemblies according to blueprint and
schematics ×
Used hand tools and calibration equipment ×
Programmed Nd-YAG laser to cut micro capacitors
Thermal testing from (-346°F to +212°F) on components and assy.’s |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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German |
Intermediate |
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Spanish |
Beginner |
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